Côte d’Ivoire’s Ministry of Tourism and Leisure, through its Directorate of Information Technology, Digitalization and Start-up Development (DIDDS), and technical operator SIVIS launched the first operational phase of a Cybastion-developed digital platform designed to simplify administrative procedures for tourism businesses nationwide.

The tourism platform offers a one-stop digital interface that will enable tourism professionals to submit applications, make electronic payments and track requests online. It also assigns each user a unique identifier to support registration within the national tourism ecosystem.

Speaking at the Nov. 10 launch in Abidjan, Tourism and Leisure Minister H.E. Siandou Fofana, said the platform aims to bring more businesses into the formal economy, strengthen the country's competitiveness and improve access to government services.

Cybastion served as the lead for the development of the new platform to digitize the sector’s main administrative procedures, with a maximum processing time of 45 days for all administrative requests.

Christian Bohouman, Director of DIDDS, said the launch marks the culmination of a strategic move toward modernizing the tourism sector through digitalization and paves the way for more efficient management of tourism activities.

SIVIS Director General Fatoumata Komah emphasized that the new platform was designed to rethink the user experience by optimizing the interactions between tourism businesses and public services. SIVIS is an affiliate of Cybastion.

Cybastion team attending the launch event included Sylvain Kouassi, Managing Director of Cybastion's Cote d'Ivoire Office; Malika Benbarka, Deputy Managing Director for Côte d’Ivoire; Edgar Bouba, Managing Director of Digital Solutions; and Nene Fofana, Deputy Director of SIVIS.

A pilot rollout is planned for regional offices in Abidjan North, Abidjan South, San Pedro and Grand-Bassam.